Technoprobe wins THE BEST Supplier of 2022 and RANKED 1st in its area, Test Subsystems, earning the highest-rated categories in Commitment, Trust in Supplier, and Partnering.
The 2022 TechInsights Customer Satisfaction Survey
The TechInsights Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST and THE BEST awards provide special recognition to suppliers that are rated highest by customers.
TechInsights received feedback from over 63% of the chip market and 80% of subsystems customers. The survey spanned 2 ½ months and covered five languages with 1,316 surveys returned, resulting in 17,546 total responses. For this year’s survey, worldwide participants were asked to rate equipment suppliers among 14 Categories based on 3 key factors:
- Supplier performance
- Customer service
- Product performance